Privacy Policy

1. Who We Are

ADSJ Property Compliance (formerly ADSJ EPC) provides property compliance services including EPC assessments, HMO licensing support, floor plans and property inventories across Reading, Berkshire and the surrounding areas. We are the data controller for the personal data you provide to us through this website.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact details: name, email address, telephone number and property address when you submit an enquiry or request a quote.
• Property details: information you provide about your property, such as property type, number of bedrooms, occupancy and existing compliance certificates.
• Technical data: IP address, browser type and usage data collected automatically through cookies and analytics.

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide quotes for our services.
• Carry out compliance assessments and manage HMO licence applications on your behalf.
• Communicate with you about your booking, appointment or application.
• Improve our website and services through analytics.
• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data under the lawful bases of consent (when you submit an enquiry), contract (when we provide services to you) and legitimate interests (for website analytics and service improvement). You may withdraw your consent at any time by contacting us.

5. Sharing Your Information

We do not sell your personal data. We may share it with local authorities and regulatory bodies where necessary to complete HMO licence applications or compliance work, and with service providers who help us operate our business (such as hosting and email providers). All third parties are required to keep your data confidential and process it only on our instructions.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined above, comply with legal obligations, resolve disputes and enforce our agreements. Enquiry data is typically retained for 24 months; records relating to completed services are retained for the duration of the relevant compliance cycle.

7. Cookies

Our website uses cookies to improve your browsing experience and for analytics. You can control cookies through your browser settings and via our cookie consent banner. Disabling cookies may affect some website functionality.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data ("right to be forgotten").
• Object to or restrict our processing of your data.
• Request data portability.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at epc@adsj.co.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at epc@adsj.co.uk or call 07456 223303.